Classroom Problem Solving Process

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This process supports open communication between parents and teachers for the purpose of resolving concerns related to the child, the classroom, or the teacher.

 

Parent Communication Process

  1. Parents should take the concern directly to the teacher.  The teacher is the most logical and helpful person to approach because she/he has the most information and shares responsibility for the child.  The best way to contact staff is by e-mail; this can be found in the student handbook on page 5. Feel free to cc the administration. The administration reserves the right to respond. A response from the teacher should occur within two work days.
  2. The parent or teacher may suggest/request a conference. The student should be included in the meeting.  One of our goals is to prepare kids for life beyond middle school by helping them to learn to advocate for themselves.  The conference is an opportunity for a cooperative solution in which all members of the team (parent, teacher, and child) commit to a plan to resolve the concern.
  3. If the concern cannot be resolved, the parent or teacher may arrange a conference with the Principal and may choose to include supportive, skilled or knowledgeable mediators.   Again, the goal is creative efforts to resolve the issue in the best interest of the child.

Teacher Communication Process

  1. It is the teacher’s responsibility to take his/her concerns directly to the student.  If the concern persists, the teacher will contact the home.
  2. The teacher should respond to a parent e-mail or phone call within two work days.
  3. The teacher may suggest a conference.   The student should attend. The conference is an opportunity for a cooperative solution in which all members of the team (parent, teacher, and child) commit to a plan to resolve the concern.  The teacher and parent may also request a grade level team meeting with all the student’s teachers.
  4. If the concern cannot be resolved, either the parent or the teacher may arrange a conference with the Principal.  Again, the goal is to find creative solutions for resolving issues in the best interest of each student.

 Student Responsibilities

  1.  Frequently check progress on Skyward to monitor grades, check for missing assignments, and/or discover possible mistakes.  If comfortable, initiate a discussion with the teacher to discuss concerns.
  2. Use support opportunities to get extra help: Homework Club (Tuesday and Thursday after school); Opportunity Time; Make arrangements with a teacher to meet before or after school.
  3. Ask an administrator or counselor for help if a conflict arises with a staff member.